Student Help and Information

Essential Links

• Report a Problem: helpdesk@fccj.edu
• Student Web E-mail: http://webmail.students.fccj.edu/
• Blackboard Login: http://bb.fccj.edu/
• ARTEMIS Login: https://artemis.fccj.edu/student/

General Links

• Information & Student Services: http://www.distancelearning.org/iss/
• Learner Support Center: http://www.distancelearning.org/learnersupport/
• Technical Help Desk: http://www.distancelearning.org/helpdesk/

Tutorials

•  How-To Use Student Web E-mail
•  How-To Publish a Student Web Page
•  How-To Setup Student PPP Dial-up Internet Access
•  How-To Publish a Web Page with MS FrontPage
•  How-To Eliminate Spyware, Adware & Popups

Helpful How-To Videos

•  Video: How to Access Student Web E-mail
•  Video: How-To Login and Access ARTEMIS
•  Video: How-To Run Windows Update
•  Video: How-To Check What Version of Internet Explorer You Have
•  Video: How-To Setup IE's Internet Options & Settings
•  Video: How-To Use Blackboard's Digital Drop Box

If ARTEMIS is down, click these

•  ARTEMIS Hours of Operation
•  Blackboard Login
•  Student Web E-mail

Student Software

•  Student Anti-Virus Software Download (Login as student\userid)
•  Get the latest JAVA Software
•  PowerPoint 2003 Viewer Download
•  Adobe Acrobat PDF Reader Download
•  Smart FTP
•  Ad-Aware Spyware & Popup Remover Download
•  Spybot Search & Destroy Download

Information

•  Retrieve or Activate Student UserID
•  Find Instructor Web Pages
•  Student Computing Resources
•  Student Computing FAQs
•  Virus E-mail & Hoax Help
•  E-mail Etiquette Rules & Policy
•  View Our Name Change Policy
•  Windows Dial-up Error Codes & Fixes