Video-Based Courses/Telecourses - Frequently
Asked Questions (FAQs)
How will a video-based course appear on an official transcript?
It will appear as a regular credit course.
What if I have questions
about the course material?
An instructor certified in the course subject
matter is assigned to each course and is available to answer your
questions via phone or meet with you on campus.
May I tape the lessons
and watch them later?
Yes, but check your tape the same day in case
you need to record the lesson again. Sometimes there is a technical
problem with the broadcast airing, and the video-based lesson may not have aired properly. Therefore your VCR may not
have actually recorded the course.
May I watch video-based
courses anywhere else?
Yes. All of our libraries have the tapes available,
but they must be viewed there. The military base libraries also
have some tapes available. Call ahead of time to assure availability.
Some courses are also available for checkout
on CDRom.
May I rent the tapes and watch
them at home?
Most telecourses may be rented from RMI for
an additional fee. For detailed information call RMI at 1.800.745.5480.
Note: GLY 1001, MAT 0024, MAT 1033, MGF 1106, POS 2112, and SPC
2600 are not available for rental. You can also contact ACT on
the web at http://www.actmedia.org.
What is a course outline
or "syllabus?"
A course outline is a document that provides
important information about your instructor, course requirements,
textbooks, assignments and testing dates.
How will I receive
my course outline?
All video-based course outlines are available
on the telecouse syllabi page. If you do not have computer access, you can print your outline
at any College computer lab or you can call the Distance Learning
office at 904.997.2653.
Where do I buy my
books?
Required textbooks and study guides are available
at all campus bookstores. Be sure to call individual bookstores
to check availability. You can also order your textbooks online.
If you would like to order your textbooks online, please visit
the E-Follett
Web page.
Where can I take my video-based course tests?
Students may elect to take their exams with
their instructor or at one of the alternate testing sites coordinated
by the Distance Learning Office (not to be confused with the College
assessment and testing centers). To assure a test will be at the
appropriate location, students must notify the instructor of the
testing site in advance by submitting the Test Location Form that
is found in the course outline. Please note: Some instructors
do not allow students to tests at alternate sites. Check your
course outline.
How many tests will I have
to take?
Usually, three to four exams are scheduled by
the instructor throughout the term, but the number of exams may
vary depending on the course. Please note: Some courses do not
have tests, but instead work is graded based on written papers
and projects. Check your course outline.
May I access the Florida
Community College broadcast schedule on the Internet?
Yes, it is located at http://opencampus.fccj.edu/TVS/tv.html
How do I register
for a video-based course?
The registration process is the same as those
for campus-based and online courses. There is an additional $10
fee for each video-based course. Class schedules and registration information is available
at: http://www.fccj.edu/schedules/
Do any video-based course subjects require completion of an entry-level placement
test prior to registering?
Yes. English, mathematics and humanities require
entry-level placement tests. More information about Assessment
and Certification is available at http://www.fccj.org/assessment/.
May I take a video-based course if I am receiving veterans benefits?
According to VA regulations, video-based courses may be taken as part of the course load for which students
are receiving VA benefits. Veterans should refer to the Student
Services section, Veteran Affairs, in the catalog for information.
Students may also contact Veteran Affairs located in the Enrollment
Services Office on each campus, or check our Veterans
Benefits Website.
How do I get information
about my course after office hours?
Recorded announcements and updates are available
24 hours a day by calling the telecourse update line at 904.633.8309.
Announcements may also be viewed on the educational
access channel, or on the Distance Learning Web page.
Where is the TV department
office located and when is it open?
The TV department office is located at Deerwood
Center, 9911 Old Baymeadows Road, Room C-1301 (next to the bookstore).
Office hours are Monday through Thursday, 7 a.m. to 6 p.m.,
Friday, 7 a.m. to 5 p.m. You can reach the office by phone at:
904.997.2669.
What if Florida Community
College does not have my correct mailing address?
A lot of College-related information is sent
via U.S. mail. Therefore, it is very important that Florida Community
College has your correct mailing address. If your mailing address
has changed, you can change it yourself in the Artemis system, or contact any campus enrollment services office to
provide updated information.
Are there any services provided
for disabled students?
Yes. Each campus has a Disabled Student Services
Office. Please advise disabled student services at least five
working days in advance. It is the responsibility of the student
to provide proper documentation of his/her disability.
| Deerwood Center |
904.646.2191 |
Voice and TDD |
| Downtown Campus |
904.633.8488 |
Voice and TDD |
| Kent Campus |
904.381.3500 |
Voice and TDD |
| Nassau Center |
904.766.6784 |
Voice and TDD |
| North Campus |
904.766.6784 |
Voice and TDD |
| Open Campus |
904.633.8488 |
Voice and TDD |
| South Campus |
904.646.2191 |
Voice and TDD |
| Urban Resource Center |
904.633.8488 |
Voice and TDD |
Most of the video-based courses are closed-captioned
for the deaf and hearing impaired.
What if I live outside of
the Jacksonville area and want to take a video-based course?
You may still be able to enroll in a video-based
course, if you are able to rent the videos (see rental information
above), and arrange to have your testing administered at a local
community college or university. Please consult with the telecourse
instructor and the TV department Office (904.997.2669) before
registering. After registering, please call our office to obtain
a course outline. Each course is unique and not all video-based
courses are available to students living outside of the Jacksonville
area.
How do I get an email account at the College?
Please visit the following website to obtain information on student
internet accounts: http://www.fccj.edu/current/stucomputing/index.html.
What if I have a question that isn't answered here?
Simply call the Distance Learning office at 904.632.5065 or e-mail the telecourse program facilitator, Donna Coursey, at dcoursey@fccj.edu.
