Florida Community College at Jacksonville

Distance Learning Course Withdrawal Survey

Course Name:                                             ­Online or Telecourse (circle one)    Course Number: ______________

Name of Instructor:                                 Today's Date: ________________

Before withdrawing from this course, did you:

1. attend an on-campus orientation?                                                                   A. yes            B. no            c. not applicable

2. take any quizzes, tests, or exams?                                                             A. yes            B. no            c. not applicable

3. submit any written assignments?                                                                 A. yes            B. no            c. not applicable

4. contact your instructor?                                                                                 A. yes            B. no            c. not applicable

5. contact the Distance Learning office to discuss the course, instructor, etc.?            A. yes            B. no            c. not applicable

6. contact the Learner Support Center?                                                                        A. yes            B. no            c. not applicable

7. contact any other FCCJ office?

Which best describes your reason(s) for withdrawal from the Online Course?  Please use the comment space at the bottom of the sheet for comments and further explanation.

8. Was not interested in subject matter                                                               A. yes            B. no            c. not applicable

9. Family obligations or illness                                                                           A. yes            B. no            c. not applicable

10. Job commitments or business travel                                                               A. yes            B. no            c. not applicable

11. Poor service from FCCJ (if yes, please explain at bottom)                         A. yes            B. no            c. not applicable

12. Poor service from instructor (if yes, please explain at bottom)                         A. yes            B. no            c. not applicable

13. Enrolled in too many courses during the term                                                            A. yes            B. no            c. not applicable

14. Course was more work than expected                                                           A. yes            B. no            c. not applicable

15. Instructor suggested withdrawal                                                                    A. yes            B. no            c. not applicable

16. Thought the course had unfair requirements                                                     A. yes            B. no            c. not applicable

17. Experienced some technical problems (if yes, please explain at bottom) A. yes            B. no            c. not applicable

18. Felt learning style was not suited for a Distance Learning Course              A. yes            B. no            c. not applicable

19. Would rather take the course on campus                                                 A. yes            B. no            c. not applicable

20. Would you enroll in another FCCJ Distance Learning Course?                        A. yes            B. no            c. maybe

21.   Please rate the following student support services   1 (Poor)   2 (Average)   3 (Good)   4 (Excellent)

            Learner Support Center              1            2            3            4

            Library                                     1            2            3            4

            Career Development                 1            2            3            4

            Enrollment Services                  1            2            3            4

            Advising                                  1            2            3            4

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